1 Radford Road, Royal Leamington Spa, Warwickshire CV31 1 NG
OUR PROMISES & EXPECTATIONS
Our practice aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and define each practice member's responsibilities when looking after you.
In proposing treatment we will take account of your own wishes. We will explain various options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.
We will do all we can to look after your general health. We will ask you about your general health, and about any medication being taken. This helps us to treat you safely. We keep all information about you confidential.
Infection control is also paramount to the safety of our patients. Every practice member receives training in practice systems for infection control.
We screen all patients for mouth cancer at routine checkups. We ask patients about tobacco and alcohol use because they are associated with oral cancer.
Practice working methods are reviewed regularly at meetings with all staff. We encourage all staff to make suggestions for improving the care we give patients.
We regularly ask patients for their views on our services. We have systems for dealing efficiently with patient complaints and for ensuring that lessons are learnt from any mistakes that we make.
All dentists in the practice take part in continuing professional education, meeting the General Dental Council’s requirements. We aim to keep up-to-date with current thinking on all aspects of general dentistry, including prevention, which reduces your need for treatment.
All staff joining the practice are given a thorough training in practice-wide procedures. Once a year, there is an individual review of training needs for everyone in the practice.
All dentists and all staff at Leamington Spa Dental Practice work in the patients best interest.